A brilliant solution and another industry first for EyeMed

Find out how members can replace their eyewear when traveling abroad

With companies expanding their reach internationally and deploying global workforces, the world has gotten much smaller. Employees are traveling abroad more than ever, not only for work, but also for enjoyment. Millennials are already better traveled than their counterparts in earlier generations. And one thing is sure, if EyeMed members wear glasses, they aren’t leaving home without them. They want to see life to the fullest, and we want to help.

What happens when a member loses his glasses in the Pacific Ocean while exploring the Great Barrier Reef, or accidentally drops them in the middle of a busy Tokyo street and finds them in pieces?

EyeMed to the rescue. With a few clicks on the dedicated microsite or app, a member can connect 24/7 to EyeMed member services. Here’s how it works:

  • Members are sent temporary, adjustable eyewear delivered the next day.*
  • They are assisted in finding a trusted provider in the country where they’re traveling – complete with translation services.
  • They’re armed with a worldwide directory of providers who sell authentic name-brand frames.
  • And the best thing about it? It’s all covered and reimbursed with a paperless claim submission process.**

A brilliant solution born from personal experience. Last month, we shared a Workforce Magazine article in The Word about how Lukas’ loss of eyewear in Thailand sparked the International Travel Solution. If you missed it, you should read up. As Thomas Edison insightfully stated, “The value of an idea lies in the using of it.”

The product was initially piloted with some key clients, but the plan is to make it standard for all EyeMed associates in 2016. Employers can feel good about providing the best vision care coverage for their employees, even when they are traveling the world.

*Delivered within 24 hours in most cases. Availability based on the domiciled state of the member’s plan benefits.

** Out-of-network exam and materials reimbursement.

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