Olga Garcia celebrates 20 years with EyeMed
What was your first job at EyeMed/MESVision?
I joined MESVision in 2001, the same year I moved from Texas to California. The change was very emotional, at first, because I had left all my family back in Texas. I moved closer to my husband’s family, so that helped ease the transition. At MESVision, I started out in the claims department as a capturer. I was lucky to have found a good job right away!
What roles and responsibilities have you held between 2001 and now?
As a capturer, I entered information from claims image to the I5 system. I ensured that all claims data was complete and accurate and made daily decisions and determinations regarding claim adjudication based on system information. As a claim coordinator today, I have more responsibilities. I work with the team leader and manager in preparation for external or internal audits ensuring that claims are processed correctly and on time. I also assist others in the department or other departments with difficult claims. It makes me happy to know that I can make a small difference in someone’s life. I value loyalty and that’s why I have spent my entire career at EyeMed/MESVision.
What is your favorite thing about working at EyeMed?
My favorite thing about working at EyeMed is having the opportunity to work with so many great people who are always motivated and inspire me daily.
What advice would you give to a new member of the EyeMed team?
Always be open to new things, ask questions and learn as much as you can. You never know when someone or something could help you in the future.
What EyeMed characteristic do you identify with the most?
Uplifting. I am a person who always brings a smile even if I have a bad day. There are times when we make mistakes, but I am one of those kinds of people who gets back up when I fail and I learn from my mistakes and start over. I cling to my dreams because I know that my determination will bring me success.
What inspires you to succeed every day?
My family is my whole motivation. They brighten up a gloomy day. I want them to feel satisfied and proud in everything I do.
Was there a job you held as a teenager or even later on that helped shape your work ethic?
I held many summer jobs as a teenager where I learned discipline and respect for people.
What’s your favorite podcast?
Anything else you’d like EyeMed to know?
I just want to say ‘Thank You’ to MES/EyeMed for all that you do in these hard times.